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resume.

work, education & certifications

work experience

March 2023 – May 2023

IT Technician (Intern)

FMZ Net Solutions

  • Diagnosed and repaired hardware and software issues across laptops and desktops.
  • Performed OS installations, driver configurations, and system updates.
  • Assisted with data backup, recovery, and overall system optimization.
  • Upgraded and replaced RAM, SSDs, HDDs, and power supplies.
  • Resolved boot failures, overheating, slow performance, and BSOD issues.
  • Installed antivirus software and implemented system security measures.
  • Provided IT support and maintenance guidance directly to customers.
  • Documented all repair processes for future reference and knowledge transfer.

education

2023 – Present

Diploma in Networking Technology

Universiti Kuala Lumpur — Malaysia Institute of Information Technology

CGPA: 3.29

  • Specializing in network design, implementation, and security
  • Hands-on experience with Cisco equipment and Linux systems
  • Final Year Project: Network-Based CCTV Surveillance System

2021 – 2023

Certificate in Computer Systems and Networking

Kolej Komuniti Hulu Selangor

CGPA: 3.97

  • Foundation in computer systems and networking fundamentals
  • Kolej Komuniti Inno Tech Competition — National Level Finalist

skills

Networking

Cisco Packet Tracer VLAN TCP/IP Subnetting CCTV/IP Camera

Operating Systems

Linux (RHEL) Windows Server Ubuntu

Cloud & Infrastructure

RunCloud Cloud Practitioner Server Management

Hardware

RAM/SSD/HDD Upgrades Cooling Systems Power Supplies

Embedded Systems & IoT

Arduino Uno ESP32 Blynk Sensor Integration

Tools & Software

Microsoft Office Documentation Antivirus & Security

certifications — in progress

CCNA: Enterprise Networking, Security, and Automation (ENSA)
CCNA: Switching, Routing, and Wireless Essentials (SRWE)
Red Hat System Administration I (RH124)
RunCloud Cloud Practitioner

© 2026 Naif Muazzam - xKraKeN